The Mac Night Owl: ‘Another look at Apple’s support problems’
Posted by Dennis Sellers 
Aug 8, 2008 at 6:46am
On today’s commentary, Gene “Mac Night Owl” Steinberg offers “Another look at Apple’s support problems.”
“All right, we all know that Apple Inc. traditionally gets better marks for customer support and service than pretty much any other PC maker or even consumer electronics company on the planet,” he says. “Certainly those accolades are well-deserved, and they largely come from customer surveys.”
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Dennis Sellers
Dennis has been a newspaper editor/reporter (seven years) and teacher (seven years). He has over 4,000 magazine, newspaper and online articles to his credit. He has also covered the Mac and tech industries for over a decade for such online publications as MacCentral, MacMinute and now MacsimumNews.
