PhoneValet Message Center 4.0 ready for Mactels

Posted by Dennis Sellers Mar 17, 2006 at 11:01am

Parliant Corp. has updated PhoneValet Message Center—the telephony product for small businesses, homes and home offices— to version 4.0. It’s a Universal Binary update, which means it runs natively on both PowerPC and Intel Macs.

Adding to a feature set that includes unlimited voice mail boxes, call blocking, logging and screening, automated dialing and Interactive Voice Response (IVR) capabilities, PhoneValet 4.0 now records all inbound and outbound calls and stores them in a database for search and retrieval. The release also adds archiving of all those recordings to CD or DVD to share with clients or to help manage hard drive space.

PhoneValet 4.0’s reporting tools let you find a subset of calls according to your own criteria, then move or copy the selected call recordings to CDs and DVDs without losing track of them in the searchable call log that remains on the computer. PhoneValet 4.0 will even prompt you for a disc by name when you want to listen to an archived call. Each CD and DVD created by PhoneValet 4.0 has an index of the contained calls and recordings.

PhoneValet 4.0 also offers superior voice recording capability, according to Parliant President Kevin Ford. Automatic Gain Control in the hardware dynamically adjusts the recording levels to ensure the best possible voice recordings on both ends of the cal, he adds.

PhoneValet Message Center 4.0 retails for US$169.95 per line for new users, including software and Parliant’s USB telephone adapter. The release is available as a free upgrade to licensed users of PhoneValet 3. Users of PhoneValet 2 can upgrade for $29.95 per line.

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