Opinion: an open letter to Mr. Jobs regarding Leopard

Posted by Frank Petrie Nov 19, 2007 at 6:40am

Mr. Jobs, after having used Mac OS X 10.5 (“Leopard”) for a week (and its update), I can honestly say that it is not ready for prime time. If anything, it is just entering the Alpha stage. I can find no remedies from either your website or your “Genius Bars,” as to the problems that I have experienced, and the resulting frustration, that myself and a plethora of other Mac users have felt.

Look at your own Apple Discussion board regarding Leopard and I think you’ll find that many, many, many people have numerous and justified complaints. For software that cost $129.00US to purchase, we are at least owed an explanation as to this multitude of problems. I used the original OS X beta as my daily OS and experienced nowhere near the problems that I now have to rectify.

And I don’t hold you solely to blame. Mac rumor mills and Macaholics have forced your hand more and more by demanding premature release dates and products of the future now. So we do share in the blame.

But Apple has always touted the Mac as the computer for the rest of us. I’m starting to wonder just who ‘the rest of us’ is. Shareholders?

As you have become more omnipotent since the phenomenal success of the iPod family, it would seem that you are beginning to take on the skin of Mr. Gates. We spend our money for, in effect, the Alpha version and provide Apple with free R & D.

Mr. Jobs if you are not interested in serving the public, might I suggest a career in politics.

Sincerely,
Frank Petrie

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