Numara FootPrints 9 has iPhone compatible mobile features
Posted by Dennis Sellers 
Nov 13, 2008 at 1:30pm
Numara Software, a provider of practical IT service management software, has released Numara FootPrints 9, the latest version of its Numara FootPrints service desk management solution.
Featuring new and expanded support for IT Infrastructure Library (ITIL) version 3 sports usability enhancements, including new mobile technology. Designed for mid-sized to large organizations, Numara FootPrints is designed for real-world, practical IT service management.
The new Numara FootPrints Mobile, optimized for small-screen use, allows agents to access the service desk using the web browser on their iPhone, Microsoft Windows Mobile, and RIM Blackberry devices. Agents can perform critical support functions from wherever they are, such as creating and editing incidents, viewing assignments, performing keyword searches and looking up contacts. Also, agents can automatically synchronize tasks, appointments and contact data.
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Dennis Sellers
Dennis has been a newspaper editor/reporter (seven years) and teacher (seven years). He has over 4,000 magazine, newspaper and online articles to his credit. He has also covered the Mac and tech industries for over a decade for such online publications as MacCentral, MacMinute and now MacsimumNews.
