HUD 3.0 adds Google Talk integration
Posted by Dennis Sellers 
Sep 19, 2008 at 3:00am
Fonality, a provider of open source unified communication systems for businesses, has announced an upgrade to its unified communications platform, HUD. Available next month, it adds Google Talk integration.
HUD ties presence management and detection into a single interface to be used by employees for all types of office communications, including SMS, instant message, landline calling, mobile calling, chat, voicemail, email, conferencing, recording and barging. It’s designed for companies with five to 500 employees. Google Talk integration opens up the HUD chat feature for instant communications beyond the network of HUD users.
Google Talk IM can be downloaded to any desktop, iPhone or BlackBerry, allowing users to interchange email and chat contacts, and see who’s online and available for calls and messaging. Google integration enables user of HUD 3 to communicate and stay connected with the over five million Google Talk users.
Visual voice mail sends alerts to HUD when voice mail arrives and allows you to search, sort, play, and save messages right from your Mac or PC. You can click on voice messages to send email, text messages, initiate chats and return calls. HUD 3 can also be used by phone-based sales and support teams to manage call center queues.
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Dennis Sellers
Dennis has been a newspaper editor/reporter (seven years) and teacher (seven years). He has over 4,000 magazine, newspaper and online articles to his credit. He has also covered the Mac and tech industries for over a decade for such online publications as MacCentral, MacMinute and now MacsimumNews.
